Frequently Asked Questions
Find answers to common questions about our products and services
Yes! Free Shipping across the continental United States. You pick the piece; we handle the rest.
Typically 2–5 business days after your order is processed. We’ll send tracking and keep you updated until it lands at your door.
We’ve got you. Email contact@boahaus.com within 48 hours with photos of the box and product, and your order number. We’ll replace the damaged part or the item, at no cost.
Each furniture piece comes with all necessary hardware, detailed assembly instructions, and any required tools. We also include care instructions.
Depends on the model and your experience. Many pieces take 60–90 minutes; larger units can take longer. The steps are straightforward, going slow and working with a second person speeds things up.
Yes! each kit includes labeled hardware and step-by-step diagrams. If you ever get stuck, email contact@boahaus.com and we’ll help.